Symphony™, the RTLS solution for Healthcare Organization is based on RFID(Radio Frequency Identification) technology. The solution aims to deliver benefits across the entire facility, from Administrative and Support Staff, Clinicians and Clinical Management to Patients and their relatives. Although a broadly capable solution that supports these roles, the primary focus is that of improving the quality and efficiency of clinical care delivery and thus the predominant beneficiaries are the nurses and doctors that provide this.

“Focus on your mission. Rest we will take care of it.”

Decrease costs and risk

Increase productivity

Improve visibility, control and automation of asset and business service processes

Increase asset service delivery responsiveness and revenue

Document and manage regulatory compliance efforts

Lower the total cost of ownership

• Provide a platform for all clinical staff to know what equipment is available for use and where they are, reducing time spend looking for equipment.
• Provide a single planning platform for equipment maintenance, cleaning and preparation. By knowing their equipment availability, clinical staff can plan their capacity and patient intake, reducing unnecessary waiting time for patients (Clients)
• Provide staff with a single call centre function to report faults. By having all faults logged staff cab easily follow up on faults and it progress.
• A unique set of reports has been developed to assist the staff to analyze their performance on a ongoing basis and implement continual improvement programs based on key performance indicators. KPi’s include for:
• Patient waiting times (Waiting for room prep, equipments etc)
• Room turn-around time
• Outstanding issues (call centre)
• Patient complaints (equipment, hygiene, waiting time etc)

• Infor (EAM) provides a full platform to manage day to day maintenance and housekeeping activities.
  • General Maintenance
  • Preventative Maintenance
  • Resource Planning
  • Contractor Management
  • Spares Management
  The call centre function is used to address all faults, request or issues called in form within the hospital. The bulletin board supports the call centre engineers to perform first line diagnostics and also provide used information on specific equipment.
• Provide a single planning platform for equipment maintenance, cleaning and preparation. By knowing their equipment availability, clinical staff can plan their capacity and patient intake, reducing unnecessary waiting time for patients (Clients)
• Provide staff with a single call centre function to report faults. By having all faults logged staff cab easily follow up on faults and it progress.
• A unique set of reports has been developed to assist the staff to analyze their performance on a ongoing basis and implement continual improvement programs based on key performance indicators. KPi’s include for: