MCT India Infotech Pvt.Ltd.

Implementation & Support

Implementation Services

We offer our global services to implement EAM software and Integration solutions to organisations of all sizes, regardless of location. With support offices across Europe, middle east, Asia and India, we have vast experience in local projects right through to global implementations, and can offer:

  • Installation/Implementation of Infor EAM on all platforms.
  • Integration of Infor EAM with other ERP products (like Oracle Applications and SAP).
  • Consulting on implementation of business cycles in Infor EAM.
  • Development of new reports/graphs on Infor EAM Advanced reporting.
  • Customizations (new screens and reports) on all versions of Infor EAM.
  • Initial data upload for Infor EAM.
  • Upgrade of MP2 to Infor EAM.

  • Performance tuning of the application (Both Oracle and SQL Server based implementations).
  • Dedicated project management support
  • Installation of new software on your required platform
  • Data mapping and migration
  • Design workshops and associated documentation
  • Implementation of any necessary configuration changes to the software
  • Trouble-shooting
  • Acceptance testing and user training

Support Services

We can do all this with minimum disruption to your business – while providing technical skills and know-how to make sure your project is a success. Furthermore, no matter where in the world your office is located, we offer a diverse range of service and support options, including:

  • Global application Support and technical enviroment support
  • Dedicated account manager team
  • Application optimisation workshops
  • Customer user training
  • Customer administrator training
  • Online portal support
  • Remote diagnostics
  • On-site troubleshooting
  • On-going program of educational webinars